Billing and plans

You start with a 30-day free trial, run a free invoice cycle, then pick a plan and pay when you activate. After that, a Program Admin manages the subscription from Billing.

On this page

Plans

VendOrca has three plans, priced per workspace and billed monthly: Growth, Team and Business. See vendorca.com/pricing for current prices and what each includes.

Every role is available on every plan. The only capability that depends on your plan is agent access, which lets AI agents and your own software read your workspace. It's included on the Team and Business plans. See Agent access overview and Roles and permissions.

Start a trial and activate

Go to app.vendorca.com/start. The setup flow shows five steps:

  1. Describe

    Describe your program in plain language. VendOrca drafts a starting set of program rules.

  2. Preview

    In the Preview step, check the rate cards and approval chains VendOrca drafted. Name the workspace, pick a data region, then select Create workspace & continue.

  3. Import data

    Upload a first CSV of names. This step takes the first 25. Full imports run later on Import.

  4. Run a cycle

    Select Run a free invoice cycle to run one cycle through to an invoice, a tie-out and a CSV export.

  5. Activate

    Pick a plan and select Continue to secure checkout. You pay at this step. Checkout runs on the payment provider's hosted page. After checkout, enter your work email and select Activate my workspace.

VendOrca activates the workspace only once the payment provider confirms checkout. Everything you set up carries over: program rules, workers, assignments and the first invoice.

Check your subscription status

Open Billing. Only Program Admins can open it. Other roles see a message asking them to contact a Program Admin. The Subscription panel shows:

  • Status: Not set up, Trialing, Active, Past due, Canceled, Expired or Active (managed).
  • Renews: the renewal date, or — when there isn't one, for example on a managed plan.

The status changes when the payment provider confirms a change, not when you return from checkout.

A Past due status shows a banner at the top of the page. The payment provider retries the payment and sends the reminders. Fix the payment method through Manage billing.

Change your plan or payment method

  1. Open Billing.
  2. Under Manage your subscription, select Manage billing.
  3. The payment provider's billing portal opens. There you can change your plan, update your payment method, and view receipts and invoices.

If the button shows an error, check the Status first. A workspace on Not set up has no subscription for the portal to open.

Features that depend on your plan follow the confirmed status. For example, if you move below Team, the access keys people created for agent access are paused, and moving back up restores them.

Managed plans

Active (managed) means VendOrca invoices your workspace directly. There's no Manage billing button. A banner explains this. Contact your VendOrca account contact for changes.

Your payment details

VendOrca never stores card details. The payment provider is the merchant of record for your subscription and handles payment, invoices and tax. Separately, VendOrca never moves money in your program: invoices it produces are payables that your own AP process pays.

Next steps

Was this page helpful?

Need help? Contact support