Supplier portal
Suppliers and agencies that invoice through a VendOrca program sign in to a read-only portal. It shows only their own invoices from that customer.
On this page
Who this is for
The portal is for people with the Billing Entity role. A billing entity is the supplier or agency an invoice is addressed to. It sees only invoices addressed to itself, and no staff data.
Getting access
Your customer's Program Admin invites you with the Billing Entity role. You sign in with Google, or with a single-use sign-in link emailed to you. They then have VendOrca support link your sign-in to your supplier record; if that hasn't happened, ask your contact there (see Worker and supplier sign-ins). Until the link is in place, the portal shows a welcome page saying your account isn't linked yet. Your invoices appear once it is.
What you see
Signing in takes you to Invoices in the portal.
- Header: your display name, your billing-entity code and your billing email.
- Totals: the net invoiced amount for each currency. Credit notes count as negative. Currencies are never combined into one figure, so a relationship in two currencies shows two lines.
- Trend: invoiced totals over time for your USD invoices, drawn from the same rows as the table. Invoices in other currencies are listed in the totals and the table.
- Invoice table: Number, Type (
InvoiceorCredit note), Period, Total and Status. The status readsIssuedonce the invoice is created, andIn customer APonce your customer has sent it into their accounts payable system for payment (see Push invoices to AP).
The portal nav also has Agent access, and the Ask VendOrca bar is available on every portal page. Its answers cover your own records only. See Ask VendOrca.
Invoices and payment
The portal is for reading. Your customer's staff generate invoices from approved work and send them to their accounts payable (AP) team, either straight into their AP system or as a spreadsheet file. In customer AP tells you the invoice has reached their AP system. Your customer then pays through their own payment process, and payment details come from them rather than from VendOrca.
Common questions
An invoice I expected is missing. Why?
If the work behind it wasn't assigned to your billing entity, the invoice has no billing entity and doesn't appear in any supplier's portal. Your customer's staff see these flagged on their side. Ask them to check their unassigned-supplier invoices.
How do I query an invoice?
Contact your customer directly. The portal doesn't take disputes or messages.
Can I read my invoices from an AI agent?
Yes, if the customer is on the Team or Business plan and has agent access turned on for their workspace. Create an access key in your own name on the Agent access page. It reads your own invoices and supplier record only. See Agent access overview.